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Salesforce Salesforce-Sales-Representative Exam Syllabus Topics:

Topic	Details
Topic 1	Customer Engagement: In this topic, Salesforce Sales Professionals explore how to demonstrate thought leadership to shift customer perspectives and align solutions with needs. Moreover, the topic focuses on leveraging multiple touchpoints builds prospect interest, while nurturing relationships enhances product adoption.
Topic 2	Forecasting: In this topic, Salesforce Sales Professionals assess forecast accuracy to drive opportunity consistency and evaluate risks and opportunities in business deals. Understanding key inputs for the forecasting process helps optimize predictions, an essential skill for the Salesforce Certified Sales Representative Exam.
Topic 3	Customer Success: While covering this topic, sales professionals identify actions required for order booking and fulfillment. Recognizing the post-sales customer journey and assessing expected and realized value ensures alignment with customer goals, a vital area of knowledge for the exam.
Topic 4	Deal Management: Salesforce Sales Professionals learn to qualify prospects and progress them through sales stages. In this topic, emphasis is placed on understanding customer goals, challenges, and initiatives to present tailored value propositions. Identifying obstacles, gaining commitment, and finalizing contracts are integral steps to successful deal management, a crucial focus area of the exam.

Salesforce Certified Sales Representative Sample Questions (Q87-Q92):

NEW QUESTION # 87
A sales representative is negotiating with a customer to renew their agreement. Historically, the customer has been unwilling to purchase additional products due to cost concerns.
Which type of strategy should the sales rep use?

A. Bundle pricing
B. Competitor-based pricing
C. Price skimming

Answer: A

NEW QUESTION # 88
A sales representative has a list of prospects to cold call but is unsure whether the task is beneficial. After a discussion with their mentor, the sales rep has the information they need and is ready to get started.
What is onebenefit of cold calling?

A. Phone calls provide immediate feedback whether the lead is worth pursuing.
B. Phone calls are a quicker and more scalable method of contact.
C. Key decision makers usually respond more readily to phone calls.

Answer: A

Explanation:
Cold calling is the process of contacting potential customers who have not expressed any prior interest in your product or service. Cold calling can be a challenging but rewarding task for sales representatives, as it can help them generate new leads and opportunities. One of the benefits of cold calling is that phone calls provide immediate feedback whether the lead is worth pursuing or not. Unlike other methods of contact, such as email or social media, phone calls allow the sales rep to gauge the level of interest, need, and urgency of the prospect, as well as to address any objections or questions they may have. Phone calls also enable the sales rep to establish rapport and trust with the prospect, and to move them along the sales process more quickly and effectively. References:
* Cert Prep: Salesforce Certified Sales Representative, unit "Generate Leads and Opportunities"
* [Sales Rep Training], unit "Prepare Your Team to Sell Successfully"

NEW QUESTION # 89
A sales representative wants to prioritize their leads based on the likelihood to buy.
Which leads should be given the highest priority?

A. New-unqualified
B. Sales-qualified
C. Marketing-qualified

Answer: B

Explanation:
Sales-qualified leads are leads that have been vetted by both marketing and sales teams and have expressed a clear interest in buying. They have gone through the stages of lead generation, lead nurturing, and lead qualification, and have met the criteria for being ready to buy. Sales-qualified leads should be given the highest priority, as they are the most likely to convert into customers and generate revenue. References:
* Cert Prep: Salesforce Certified Sales Representative, unit "Sales Strategy and Planning".
* The Ultimate Guide to Lead Prioritization, section "Focus on inbound leads".

NEW QUESTION # 90
When assigned a new sales territory, what is the first step to prioritizing selling efforts?

A. Identify the territory's key accounts.
B. Determine the number of accounts and territory size.
C. Determine the physical location of each account.

Answer: A

Explanation:
The first step to prioritizing selling efforts in a new sales territory is to identify the key accounts, which are the most valuable and strategic customers for the business. By focusing on the key accounts, the sales representative can maximize the impact of their efforts and build strong relationships with the decision-makers and influencers. Key accounts can also provide referrals, testimonials, and insights that can help the sales representative expand their network and opportunities in the territory. Reference:
Sales Rep Training: Prioritize Your Selling Efforts
Cert Prep: Salesforce Certified Sales Representative: Prioritize Your Selling Efforts

NEW QUESTION # 91
A sales representative plans to attend a large industry conference.
How can the sales repensure the largest return on investment for attending the conference?

A. Develop a targeted plan and coordinate a series of touchpoints.
B. Set up meet and greet opportunities with attendees.
C. Attend as many networking events as possible.

Answer: A

Explanation:
Developing a targeted plan and coordinating a series of touchpoints is a way to ensure the largest return on investment for attending a conference by maximizing the opportunities to connect with potential prospects, customers, and partners. A targeted plan should include identifying the goals, audience, and message for the conference, as well as scheduling meetings, events, and follow-ups with key contacts.References: https://www.
salesforce.com/resources/articles/sales-conference/#sales-conference-tips

NEW QUESTION # 92
......

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Salesforce-Sales-Representative Reliable Braindumps Ebook, New Salesforce-Sales-Representative Test Braindumps

2025 Newest Salesforce-Sales-Representative Reliable Braindumps Ebook | 100% Free New Salesforce Certified Sales Representative Test Braindumps

Salesforce Salesforce-Sales-Representative Exam Syllabus Topics:

Salesforce Certified Sales Representative Sample Questions (Q87-Q92):

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